Position: Director of Maintenance
Department: Maintenance
Status: Full-time
Supervises: Service Managers
Position Summary:
The Director of Maintenance is responsible for overseeing all aspects of property maintenance across multiple sites, ensuring properties are well-maintained, safe, and functional. The role involves strategic planning, leadership, and coordination of maintenance activities to achieve company goals, maintain property value, and enhance the living experience for residents.
Key Qualifications:
Education/Experience:
- High school degree required; college degree preferred in a related field.
- Minimum of 7-10 years of experience in property maintenance, with at least 5 years in a supervisory or management role.
Skills:
- Extensive knowledge of carpentry, electrical, plumbing, HVAC, and appliance repair.
- Proficient in maintenance management software and MS Office Suite.
- Strong leadership, organizational, and communication skills.
Certificates & Licenses:
- Valid driver’s license and current auto insurance.
- Relevant certifications such as HVAC, CPO, EPA Type I and II or Universal preferred.
Expectations:
- Develop and implement maintenance policies and procedures to ensure efficient operations and compliance with safety regulations.
- Lead and mentor the maintenance team, providing guidance, training, and performance evaluations.
- Conduct regular inspections of properties to assess conditions and identify maintenance needs.
- Oversee and manage budgets for maintenance operations, ensuring cost-effective practices.
- Ensure timely completion of maintenance requests and preventive maintenance tasks.
- Coordinate with vendors and contractors for specialized repairs and large-scale projects.
- Monitor inventory and procure necessary supplies and equipment.
- Implement and enforce compliance with all company policies and procedures, as well as local, state, and federal regulations.
- Develop and maintain emergency response plans for maintenance-related incidents.
- Foster a positive work environment that encourages teamwork, innovation, and continuous improvement.
What We’re Looking For:
- Effective Communicator: Able to convey information and ideas clearly and courteously.
- Positive Attitude: Energetic, enthusiastic, and goal-oriented.
- Professional: Demonstrates ethical behavior, honesty, and integrity.
- Detail-Oriented: Attentive to details and committed to accuracy.
- Proactive: Takes initiative and drives results.
- Team Player: Works well with others and fosters a collaborative environment.
- Adaptable: Open to change and able to navigate through it effectively.
- Customer-Focused: Dedicated to providing excellent service to residents and partners.
- Problem Solver: Demonstrates efficiency, creativity, and a positive outlook in handling challenges.
Work Environment:
The work environment involves everyday risks or discomforts that require normal safety precautions typical of offices, meeting rooms, and residential settings.
Physical Demands:
- Activity:
- Stand: Constantly
- Walk: Constantly
- Sit: Frequently
- Handling/Reaching Outward: Frequently
- Reach Above Shoulder: Occasionally
- Climb/Crawl/Squat/Kneel/Bend: Frequently
- Vision abilities: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Hearing, listening, and speaking abilities required.
